Food and Beverage Industry Case Study


Background
As a restaurant or creamery owner, you’re likely looking to increase foot traffic, especially during holiday weekends. One of our clients, a deli and creamery, faced this exact challenge during Memorial Day Weekend.

Strategy
We employed the AIDA framework (Attention, Interest, Desire, Action) to create an effective email campaign:
- Attention : We used the subject line “Let us treat you!” to capture attention.
- Interest: We highlighted the opening during Memorial Day Weekend and included enticing images.
- Desire: We offered a clear incentive to print and redeem for a treat at the deli and creamery.
- Action : We included calls-to-action (CTAs) encouraging recipients to print the offer and visit the store.
Execution
The email targeted local customers, featuring:
- High-quality images of the deli and creamery.
- A clear, easy-to-redeem offer.
- Mobile-optimized design for accessibility.
Results
- Open Rate: 43%
- Click-Through Rate: 19%
- Foot Traffic Increase: 30% over the weekend.

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